Frequently Asked Questions
Everything you need to know about shopping with Classic Whimsy.
What is the typical shipping timeframe for orders?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, whimsical fit.
Are your garments ethically manufactured?
Yes, we partner exclusively with fair-trade certified factories that prioritize sustainable practices and safe working conditions for all artisans.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders almost immediately. You can modify or cancel your order within 60 minutes of purchase by contacting our support team.